Objective:
Dedicated and experienced professional seeking a challenging position in customer service or management where I can leverage my skills to enhance customer satisfaction and contribute to business success.
Professional Experience:
Cold Calling Specialist
Renaissance Tax
Conducted cold calls, read scripts, and closed deals for tax advice and legal advice.
G1 Research: Cold called individuals to have them participate in political surveys.
Staff Supervisor
Okemo Mountain Resort
Managed dining room operations, ensuring a high standard of customer service.
Handled all aspects of customer service, addressing guest concerns and inquiries.
Implemented cost-effective measures to improve operational efficiency.
Customer Service Manager
Shaws Supermarket
Oversaw the cash office and customer service desk, providing exceptional support to customers.
Acted as a key resource for cashiers, resolving issues and distributing necessary resources.
Maintained a well-organized and efficient customer service department.
Lead Stylist
Blow Beauty Bars
Excelled as the lead stylist, delivering top-notch hair styling services to clients.
Prioritized customer satisfaction and offered a personalized salon experience.
Contributed to the salon's success through exceptional styling and customer service.
Barber
The Tailored Male
Specialized in men's styling, offering a wide range of grooming services.
Demonstrated expertise in all aspects of men's styling, including haircuts, grooming, and advice.
Maintained a loyal clientele base through outstanding service.
Content Creator & Staff Writer
Lucy's Inferno
Produced and delivered 30 high-quality blog articles per month on various topics.
Contributed to content creation and maintained a consistent writing schedule.
Demonstrated strong writing and research skills to engage and inform readers.
Education:
McGann Mercy High School
Boces Tech
Skills:
Customer Service
Management
Content Creation
Hair Styling
Team Leadership
Communication
Problem Solving
References:
Available upon request.
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